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Cutting the Email Leash Part 2: Tips for Overcoming Compulsive Email Distraction

24 May 2007 Jay (Jason Van Orden) 11 Comments

Recently I wrote about my commitment to overcoming email addiction in order to be more productive and free up mental capacity for more important things. I wanted to give an update on how things are going.

My goal was to check only twice a day on weekdays and never first thing in the morning. Since writing that post I’ve not once checked my email first thing in the morning. This in of itself has been a great improvement. It was such a compulsive habit, but it really wasn’t a great start to the day. I find I get so much more momentum when I work on a solid business development task for the first hour or two of the day.

Checking only twice a day has worked out well. For the most part I’ve stuck to it. Early on I slipped up a couple times. One other exception is that I check when I am expecting an email from a client/customer or in an active email exchange with them to get an important task done. But the key here is to NOT get sucked into other email coming in if it is not one of your two two times of the day to look at and act on email. I just look for the customer email and read nothing else.
I’ve also been unsubscribing from any email newsletters that don’t have anything to do with what I am working on right now. If you can’t read it and act on it….ditch it. Too many newsletters becomes a distraction. Filing it as “To Read” is no good either. Let’s be honest. It’ll never get read. At most, I suggest you delete/archive it and know that you can use something like Google search later to find it if you need.

This leaves only a few email newsletters in my inbox:

Can you tell what is on my mind most lately? I also handle RSS reading differently now, too. I’ll talk about that more in another post.

The effects on my mental capacity and productivity have been significant. At the end of the day, I feel better about what I got done. I focus better throughout the day. I get more momentum from the starting line by not checking email first. I typically check for the first time right after noon. I avoid nagging interruptions right before I go to bed by not reading email last thing at the end of the day. I don’t check email after 5PM-ish (6PM at the latest).

If this resonates with you, then I highly recommend reading Cutting the Email Leash Part 1 for the set of goals I set to get started. Here are a few more suggestions:

  • Take a serious look at where you get the most email and start cutting liberally (unsubscribe, tell people to handle problems themselves rather than come to you for everything, etc.) For each email, quickly ask yourself: “Do I really need to get this or can I cut this email source out?”
  • If you think you can’t do twice a day because you get too much email, then you need to cut down on how much email you get. You wouldn’t let someone reach into your pocket and take your cash, don’t let them reach into your inbox and take your time.
  • Apply filters to automatically delete or file emails that you need for later reference (by search) but don’t need to see when you get it
  • Install a good search program like Google Desktop search (or use GMail) so you can just delete liberally and know you can always search for something later
  • Realize you don’t have to reply to everything (this one is really hard for me and I am still working on it)
  • If something can be responded to in under two minutes, just do it and be done. If not, determine the next action that needs to be taken and stick it on a list.

Anyone else working on this? Let me know how it’s going. I can always use more tips.

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This post is in: 4-Hour Workweek, Productivity

11 Comments Leave a Comment


Hi Sterling And Jay.

First of all… great podcasts. I’ve been listening
to your podcasts ever since I started listening to
podcasts generally, about 8 months ago.

I’ve just posted a posting about your podcast at my
blog at http://www.podcastjunky.co.uk

Hope you like it.

Kind regards

Alex
http://www.podcastjunky.co.uk


Jay –

Thanks for the heads-up on The 4-hour Work Week, by T. Ferris; a super eye-opener.

The email taming tips you and he mention actually transfer to other types of busy-ness. I’m currently working on applying the monster-taming principles to medical messaging, which is a huge proportion of a typical doctor’s day (prescription refill requests, requests to get worked in for a symptom, requests for lab results, questions on lab results, questions about *other doctor’s* lab results, etc.)

ALL are important (tolerable margin for a dropped messg: zero), but so is being efficient and effective, for MD sanity no less than patient care. Transitioning in and out of “check messages” mode between each patient is as inefficient as interrupting your flow-to-mission-critical-target 5 or more times a day to check email. I’ll be starting to apply a modified version of email leash cutting tomorrow, time will tell how it works.

But I’m excited about the potential.

Peter Beck
http://www.PodcastingForMedicalProfessionals.com


I wanted to thank you guys for an interesting podcast, I have gone through all of your site and learned a tremendous amount. But one thing I wanted to point out was that in the services you recommend you put 1and1 as a domain name registrar. I have used them before and have had tremendous problems as well as have other many other people. If you do a google search for “1and1″ the #5 and #6 search results are sites/blog posts about how much 1and1 “sucks”. Also, 1and1 has an unsatisfactory record with the Better Business Bureau. If I were you guys I would look into getting an affiliate link for a more credible domain registrar because if people register with 1and1 and become as dissatisfied as I am with them they are going to go f*** those guys Jay and Sterling for recommending them to me.

Aside from that I was wondering why neither of you have any information about yourselves on your IBM website?

Trevor


@Peter,

Very good point. There can be a number of things that end up forming “leashes” around us just like email. Thanks for sharing that great example.

I’m applying similar principles to my RSS reading.

@Trevor,

1and1 has worked really well for me. It seems no matter what service you go with there will people who are not happy. The ease of use and customer service have worked well for me, hence it is what I recommend.


Jay,
It is true there will almost always be people who are not happy with a service, but to have an ‘unsatisfactory record’ with the better business bureau you have to have hundreds of complaints and many unresolved complaints. Something to keep in mind!


I’m on a road trip right now from AZ to MN and I spent most of yesterday listening to my Audible.com download of “The 4 Hour Work Week”. As I was driving, I was taking notes of what information to cut out of my life, when to check email, what mailing lists to unsubscribe from, which RSS feeds to delete, which podcasts to delete, etc. I’ve noticed that when I’m on the road and can only check my email at night… nothing bad happens!

This was a well-timed post! In my cutting process, IBM and this blog has survived. Too much good information!


@Chris,

Glad to hear that the Internet Business Mastery blog/podcast/newsletter made the cut. It definitely crossed my mind that by encouraging “info dieting” we could be losing reader/listeners!


@Trevor

I have over 100 domains with 1and1 and have been using them for nearly 3 years with no problems. Customer service has always been top quality. I give them my highest recommend. Like Jay said, there are always going to be complaints with tech companies, but I don’t have any.


Add the word ’sucks’ to the name of any major hosting company in a Google query, and you will find detractors. This is not unusual. Be careful what you read on the web. Experiences will always vary.

Yes, I work for 1&1. But I am a very pragmatic marketer. I know that no hosting company can be perfect for everyone (as much as we would like to be.) And yes, 1&1 has had some problems, as does every host/registrar. However the vast majority of customers find 1&1’s services to be of good quality.

Whether people choose 1&1, its presence in the market is forcing all hosters to offer more and charge less. You have to admit, this is a very good thing for all.

I am happy that there a some “vocal” customers (like those who posted here) who are continuing to get good service, good prices, and good value from 1&1.

Kind regards,
Joshua


I’ve gotta give props to 1&1 for paying attention to what’s being said and talking back.

That’s more than I can say for Third Sphere (we’ll mention them again and give them one more chance to notice) who got an entire post from me—and it wasn’t positive. Maybe I should have used the word “sucks” in my article.


Today I am going through my email lists and analyzing each one. I am also using google’s features and applying categories and filters, so that my work will be “batched” as suggested in the Four Hour Work Week. I have a long way to go! I have so much I want to do, and yet, my time is limited. I really just need to carve out a lot /unsubscribe from many things and if something really beckons to me, I can add it back later.
Thanks for the reminder!
Malia M. Russell
http://www.homemaking911.com

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