Community Building | Internet Business Mastery

Category: Community Building

Online Success through Customer Service

by Tom Sasnauskas -GUEST-

Having a successful online business means you have to serve many people. Developing a servant mentality is critical to growing your online business.

One aspect of the servant mentality I am going to talk about is Customer Service. People purchasing products online have come to expect the same customer service they experience at retail stores. By providing excellent customer service experience you will strengthen customer relationships and make them advocates for your business.
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Laying It All Out

by Jay (Jason Van Orden)

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In this article, I’m going to lay out
exactly how we make most of our money online.

Here are the three things that make us the
most money on the Internet.

How to Use Twitter as a Marketing Tool Starting Immediately Pt 2

by Sterling (Jeremy Frandsen)

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In the last installment of this series, we talked about how to start your own Twitter account and attract followers. In this installment we’ll talk about what kinds of messages you should post to Twitter for maximum promotional benefit.

The first thing we want to point out is that, although you can post links and direct market a little through Twitter, the best use for it is to connect with your best customers and get them to interact with you. If you develop a strong connection and relationship with them, your marketing gets a lot easier…and more fun! If you are to self-promotional, you scare all of your Twitter followers away.

How Use Twitter as a Marketing Tool Starting Immediately Pt 1

by Sterling (Jeremy Frandsen)

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Despite (or perhaps due to) its simplicity, Twitter has become a powerful tool for developing relationships with friends, colleagues and even customers. In the age of social media, relationship building is an essential ingredient for successful marketing.

Think of Twitter as a mini-blog. The fundamental use is to post what you’re doing at any given time, although the kinds of things posted to Twitter vary widely. We often post thoughts or things that grab our attention.

IBM 35 | The Secret to Making Online Marketing and Sales Easy (or Is Web 2.0 Overrated?)

by Jay (Jason Van Orden)

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In this episode of Internet Business Mastery we talk about how you can make your sales and marketing process 100 times easier. We reveal how to get your target market to buy and the #1 reason why businesses fall flat with their sales and calls to action. We provide a new way to look at lead-generation, marketing and sales. We also talk about why Relationship Marketing is even more important than the attention age of marketing.

In addition we give a specific definition of Web 2.0. There are numerous definitions, some of which make Web 2.0 look overrated. We talk about our view of Web 2.0 and what meaning it really hold for online marketers.